NYC Emergency Plumber & Sewer Licensed & insured · Manhattan & Brooklyn

Open now · 24 hours, every day of the year

Water where it shouldn't be? We're already awake.

A burst riser at 2am in a Nolita walk-up. A basement drain backing up into a SoHo restaurant before service. A water heater that quit on a Sunday in a Bowery loft. We answer the phone, we tell you the price before we start, and we carry the parts to finish it tonight.

Response
45–75 min in Manhattan
Licensed
NYC Master Plumber
Rating
4.6 ★ · 14 reviews
Plumber tightening a fitting under a kitchen sink with a pipe wrench
Second call of the night — a supply line under a Mott Street kitchen.

The index

What we fix, and what it usually costs

Tap any line to open it. Prices are the honest starting ranges we quote on the phone — the final number depends on what's behind the wall, and we tell you before we touch a pipe.

01 Emergency leak & burst pipe repair

Supply lines, risers, radiator feeds, and the copper behind a bathroom wall that finally gave up. We isolate the leak first so the water stops, then repair or replace the section — no "we'll come back Tuesday" with a bucket under it.

  • Freeze-and-thaw splits on old galvanized and copper
  • Failed compression fittings and corroded shut-off valves
  • Ceiling and wall leaks traced to the actual source, not the stain

Most single-point repairs are done in one visit. We carry ½" through 2" copper, PEX, and no-hub cast iron on the truck.

02 Sewer & drain line clearing

Backed-up floor drains, gurgling tubs, and the smell that means the building line is blocked. We snake, jet, or cable depending on what's in there — grease and roots want different tools.

  • Main house trap and building sewer snaking
  • High-pressure hydro-jetting for grease and scale in restaurant lines
  • Camera inspection with a recorded video you keep

If we camera the line, you get the footage and a written recommendation. We don't sell a replacement you don't need.

03 Water heater repair & replacement

No hot water, rusty water, or a tank weeping at the base. We repair what's repairable and replace what isn't — gas, electric, and tankless, including the flue and venting work most people forget to budget for.

  • Thermostat, element, and thermocouple replacement
  • 40–75 gallon tank swaps, same-day on most models
  • Anode rod service to stretch the tank you already own

We pull the permits and handle the inspection. Tankless installs include a gas-pressure check.

04 Gas line & leak detection

If you smell gas, leave and call Con Edison first — then call us. For everything short of that, we pressure-test, locate, and repair gas piping for stoves, dryers, boilers, and rooftop units.

  • Electronic and soap-solution leak location
  • Black iron and CSST piping for new appliance runs
  • Gas cocks, regulators, and shut-off replacement

All gas work is done by a licensed master plumber and signed off for the DOB filing.

05 Toilets, sinks & faucet work

The unglamorous calls, done properly: running toilets, dripping faucets, slow drains, a sink that's pulled away from the wall. Small jobs, no minimum-hour games.

  • Flush valve, fill valve, and wax ring replacement
  • Cartridge and stem repair on old three-handle fixtures
  • P-trap, tailpiece, and disposal replacement

We stock parts for the fixtures common in pre-war buildings — the ones the big-box stores stopped carrying.

06 Boilers, radiators & steam heat

Cold radiators in January, a boiler that short-cycles, or a steam system that sounds like a freight train at 4am. We service low-pressure steam and hot-water systems across Manhattan's older housing stock.

  • Air vent, valve, and trap replacement on steam radiators
  • Circulator pump and zone valve repair
  • Annual tune-ups and combustion testing

We work with building supers and managing agents on scheduled maintenance contracts.

07 Commercial & restaurant plumbing

Grease interceptors, three-compartment sinks, floor drains, and the prep-sink line that has to be back in service before the dinner rush. We work nights and early mornings so your service isn't interrupted.

  • Grease trap pumping coordination and interceptor service
  • Commercial water heater and booster pump repair
  • Health-department-ready documentation on request

We keep accounts for cafés, bars, and small hotels in SoHo, Nolita, Tribeca, and the Lower East Side.

08 Fixture & bathroom installation

New faucets, shower valves, vanities, and full rough-in for a renovation. Scheduled work, not emergency pricing — we quote the job and hold the number.

  • Shower valve and trim replacement, including pressure-balance upgrades
  • Vanity, toilet, and tub installation
  • Rough-in and final connections for contractors and designers

We're happy to work from your designer's spec sheet and coordinate with your tile contractor.

Who shows up

Two vans, one shop on Cleveland Place, and a phone that gets answered.

We've been working out of 17 Cleveland Pl since 2011 — a narrow storefront between Kenmare and Spring, a few doors down from the old firehouse. It's a small operation on purpose. Two service vans, a master plumber and three journeymen, and a dispatcher who has been on this block long enough to know which buildings have original cast iron and which ones were gutted in the nineties.

That matters more than it sounds. In a neighborhood of 1840s tenements and 2010s conversions, the same symptom means different things depending on the building. A gurgling tub in a Spring Street walk-up is usually a shared stack; the same noise in a Nolita condo is usually a venting problem. We've seen both, repeatedly, on the same block.

What we don't do: quote a number on the phone and change it on the invoice. You get a range when you call, a firm price before we start, and a written description of the work. If we open a wall and find something you didn't know about, we stop and call you.

Close-up of copper plumbing pipes and fittings during a repair
Repiping a riser in a Kenmare Street building — original galvanized out, copper in.
Plumbing service van parked on a city street
Van 2, staged on Cleveland Place before a 6am commercial call.

How a call runs

From the phone ringing to the water back on

01 You call, a person answers

No phone tree, no answering service reading from a script. Whoever picks up can tell you where to shut the water off while the van is on its way — that one instruction usually saves a floor.

02 We quote a range before we drive

You'll hear a starting range and the after-hours rate before anyone is dispatched. If the number doesn't work for you, say so — we'd rather tell you now than argue at the door.

03 Diagnosis, then a firm price

We find the actual cause, show you what we found, and give you a fixed price for the repair. Nothing starts until you say go. If it's a two-visit job, we tell you that up front and schedule the second one before we leave.

04 Cleanup and a written summary

Drop cloths down, work area wiped, old parts hauled away. You get an itemized invoice and a short written note on what was replaced and what to watch for. Card, check, or building account — all fine.

Where we work

Lower Manhattan first, then out from there

Our shop is on Cleveland Place, so the neighborhoods below are usually 45–75 minutes out. We cover the rest of Manhattan and western Brooklyn too — just ask on the phone and we'll tell you honestly how long it'll be.

  • NolitaKenmare, Mott, Elizabeth, Prince
  • SoHoGreene, Wooster, Mercer, Broome
  • Little ItalyMulberry, Grand, Hester
  • TribecaDuane, Reade, Chambers, Franklin
  • Lower East SideOrchard, Ludlow, Rivington, Delancey
  • Greenwich VillageBleecker, MacDougal, W 4th
  • ChinatownCanal, Bayard, Pell, Division
  • Financial DistrictPearl, Water, Nassau, Fulton
  • East VillageSt. Marks, Ave A, Tompkins
  • West VillageHudson, Perry, Charles, W 10th
  • ChelseaW 23rd, 8th Ave, W 14th
  • BrooklynWilliamsburg, DUMBO, Downtown, Greenpoint

Get in touch

Call us. That's the fastest way, and it's the only way we take emergencies.

Emergency line

(332) 900-3335

Answered 24 hours a day, 365 days a year — including Thanksgiving, Christmas, and the middle of a snowstorm. If you're standing in water, call before you do anything else.

If you smell gas, leave the building and call Con Edison at 1-800-75-CONED first.

Shop & mailing address

NYC Emergency Plumber & Sewer
17 Cleveland Pl
New York, NY 10012

Between Kenmare and Spring, one block east of Lafayette. The storefront is narrow — look for the dark green door.

Open in Google Maps →

Hours

Business hours by day
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

After-hours and holiday calls carry a higher rate. We tell you the number on the phone, before we dispatch.

4.6 ★ from 14 reviews

What the neighbors say

"Called at 11:40 on a Tuesday night with water coming through my ceiling from the apartment above. They were here in under an hour, found the leak in the riser, and had it capped before midnight. Explained everything as they went."

— Mott Street, Nolita

"Our prep sink backed up two hours before dinner service. They jetted the line, showed us the camera footage of the grease buildup, and set us up on a quarterly schedule. Never had the problem again."

— Restaurant owner, Kenmare Street

"Quoted me a range on the phone, gave me a firm price on site, and it came in exactly there. Replaced a 60-gallon water heater in a basement with a very tight doorway. Clean work, hauled the old tank away."

— Building super, Spring Street